To protect users’ privacy rights and freedom, Canaan Custom Homes has created this Privacy Policy in accordance with applicable data protection guidelines, including United States federal laws and North Carolina state regulations.
We ask that you take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.
Transparency regarding the treatment of personal data of users who utilize the services provided by Canaan Custom Homes is important to us. This Policy applies whenever you use our services through our website, canaancustomhomessc.com.
Accuracy of Information
All information provided by the user, especially personal data, must be accurate and compliant with applicable laws. If the company finds that the information provided is incorrect, it may delete this personal data or terminate the user’s account.
Types of Personal Data Collected
Canaan Custom Homes collects basic information, as detailed below, to provide user support and assistance:
- Full name
- Personal email
- Phone number
- Company
These data are collected exclusively to help us understand the context of your inquiry and provide specific responses.
Purpose of Personal Data Processing
Canaan Custom Homes processes personal data for the purpose of direct communication with the user and to respond to inquiries about our services.
Data Storage and Security
Users’ personal data is stored securely and protected by technological measures, such as SSL (Secure Sockets Layer) encryption. Data transmission between the user and our site undergoes an encryption process to ensure its protection and privacy.
Recommended Browsers for Security: We recommend using up-to-date browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari for safe and compatible browsing.
Use of Cookies
Canaan Custom Homes uses cookies to enhance user experience and personalize content on our site. The information collected via cookies includes browser type, screen resolution, and access date. This data is used exclusively for internal analysis and to improve our services.
Cookies are used only for the purposes stated and do not share personal information with third parties, in accordance with local privacy policies.
Data Sharing with Third Parties
Canaan Custom Homes may use data analysis tools, such as Google Analytics, to monitor website traffic and understand how users interact with our pages. Google Analytics collects information anonymously and does not identify individual visitors.
For more information on Google Analytics’ privacy policy, please refer to Google Analytics Privacy Policy.
User Rights as Data Subjects
In accordance with applicable privacy regulations, users have the right to request access, correction, and deletion of their personal data stored by Canaan Custom Homes. To exercise these rights, simply send a request to the email address info@canaancustomhomessc.com.
User rights include:
- Confirmation of personal data processing
- Access to collected data
- Correction of incorrect data
- Anonymization, blocking, or deletion of inappropriate data
- Data portability to another provider, if applicable
- Deletion of personal data, as requested
Changes to This Privacy Policy
Any changes in how we use or process users’ personal data will be prominently communicated on the website. If any significant changes occur, we will notify users so they can fully understand how their data is being handled.
Data Protection Officer
For any questions regarding the processing of personal data or to exercise your rights as a data subject, please contact our Data Protection Officer, Ms. Kaicy Lacerda, at cch@canaancustomhomessc.com.